Puttur Club: A Scalable Solution for Seamless Member Experience

Client: Puttur Club

Services Provided

Web app development
Maintenance support

Industry

Club

About the client

The Puttur Club, established in 2012 in Puttur, is a prestigious social and recreational hub founded by prominent local leaders. Spanning 2 acres, it offers national-standard facilities and emphasizes dignity, decorum, and democratic values. Membership here signifies exclusivity, with access to partnered clubs across India. It provides diverse entertainment, serene relaxation spaces, and cherished experiences, blending luxury with timeless traditions.

Challenge

The client approached us to develop a more efficient solution to manage their growing community of 1,260+ members. They needed a system that could scale to handle complex membership tiers, renewals, and dues tracking, while improving room bookings and providing real-time updates. A streamlined approach for managing financial records, communications, and notifications was also essential to enhance staff productivity and member interactions. Our solution aimed to meet these needs and optimize their operations.

Solution

We designed a comprehensive web app tailored to the club’s needs, offering:

Centralized Member Management Automated tracking of membership dues, renewals, and follow-ups for members. Customizable SMS alerts for payment reminders, booking confirmations, and membership updates.
Smart Room Booking System Real-time room allotment, check-in/check-out tracking, and conflict resolution to prevent double bookings. Integration with payment systems to link bookings with membership status.
Financial Automation Digital ledger maintenance with audit trails to ensure accuracy in transactions. Automated invoicing and reconciliation for dues, room fees, and other charges.
Staff Management Tools Role-based access controls for staff, enabling task delegation (e.g., front-desk check-ins, finance tracking). Dashboard analytics for monitoring occupancy rates, payment trends, and member engagement.
Seamless Communication SMS/email notifications for members about upcoming payments, booking approvals, and account changes. A member portal for viewing dues, booking history, and updating personal details.

Results of the collaboration so far

The app reduced administrative workload by 40%, improved payment compliance through timely reminders, and enhanced member satisfaction with instant updates and hassle-free bookings. Staff coordination became more efficient, and financial reporting errors were eliminated.

Software Development

Design

Strategy

Maintenance